Customer reviews of Walsall Motor Company
At Walsall Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Walsall Motor Company
Based on 148 customer reviews
Room for improvement. Good start though.
By Kyle T on 16 July 2017 | Verified purchase
I will start by saying they were very nice people to deal with. They were very welcoming and Thanked us for making an appointment. They let us do a lengthy test drive which was very kind however, when we went to pick the car up the following day one of the windscreen mirrors was missing (it was not missing when we went to test drive the car) On the way home I noticed the tyres were a little flat so we went to put air in the tyres. When we attempted this we noticed the valves were damaged in such a way that we couldn't inflate the tyres. The car is under warranty and we was told they would settle any major faults within 3 months of us purchasing the car. We got the valves replaced within 48 hours of us purchasing the car. One of the tyres also needed replacing. We sent the invoice to motor company Walsall as we were advised to do by them (the invoice was £110 in total for 4 valves and a replacement tyre) They only offered to settle £50 of which we had to actively chase up.
By Jack R on 16 July 2017 | Verified purchase
Got all the details I wanted about the car before I went down the customer service was excellent. Couldn't ask for anything more from these guys. Cheers guys will be back in a few years the see what else you go in stock for me.
Perfect. No stress
By AMBER P on 20 June 2017 | Verified purchase
Brought my new Audi A3 black edition from this dealer. Found it a very good and easy and non pushy experience. The car is in very good condition. Happy with the new purchase.
By Inderjit P on 06 June 2017 | Verified purchase
It was good buying experience. They worked around me with the test drive and everything leading up to the sale. Couldn't have asked for anything more.
By DAVID M on 05 June 2017 | Verified purchase
I recently purchased a Mercedes c220 cdi from this co. and found the service excellent nothing was any trouble with dealing with the staff. and any queries where explained excellently...would recommend this co highly.
By JAMES G on 22 May 2017 | Verified purchase
Really happy with the service provided. They don't take advantage of people like myself who don't have the greatest deal of motor knowledge! Very patient, welcoming and friendly. Would definitely buy from them again
By David J on 09 April 2017 | Verified purchase
Very helpful and friendly,great service all round.
Very happy with my car.
By MR A M on 04 April 2017 | Verified purchase
I found that they were very easy to talk too,and helpful with all my questions. I did not feel pressurised in anyway to purchase from them. So far i am very pleased with my car.
Good, honest, friendly service
By Chris M on 21 March 2017 | Verified purchase
Bought my new car from Walsall Motor Company and can have no complaints about the service I received from them. Car was exactly as described at a good price and they were happy to take my car in part exchange. All staff were very helpful and friendly and I even got a call a few weeks after collecting the car to make sure all was going well. I would definitely recommend them!
Quality and service
By Paul W on 19 March 2017 | Verified purchase
Excellent no other words can describe the sevice and quality of the staff at motor company
Walsall Motor Company
- 07583 447518 01922 212918
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Friday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||10:00 - 18:00|
***PLEASE ARRANGE AN APPOINTMENT TO VIEW CARS. TO AVOID DISAPPOINTMENT AS THEY MAY HAVE RECENTLY BEEN SOLD. ALSO SOME CARS ARE IN STORAGE OFF SITE IN A VEHICLE COMPOUND. PLEASE PHONE BEFORE MAKING A JOURNEY***