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Customer reviews of Walsall Motor Company

At Walsall Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Walsall Motor Company

Walsall Motor Company
5
4.8

Based on 165 customer reviews

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  • 5

    Superb !...

    By ROBERT P on 03 November 2018 | Verified purchase

    I’ve just bought a Skoda Superb 2 days ago from them , the customer service is 5*. The car drives perfectly . Thank you Dean for helping me . I definetly recommend this company to everybody !

    Reply from Walsall Motor Company on 08/11/18

    Hi Robert, Pleased we could help, it's not always easy buying a new car, lots of thing to consider. We try to offer good advice and then leave the decisions to the customer, we are here to support you before and after, you can call upon us anytime. Walsall Motor Company.


  • 5

    Very good service

    By NICOLA S on 12 October 2018 | Verified purchase

    My contact was incredibly helpful and extremely businesslike and polite. He put my mind at ease as I've never bought a car in this way before.

    Reply from Walsall Motor Company on 20/10/18

    Hi Nicola, Thank you for taking the time to leave a review. Pleased you are happy with the service you received and you car. We are here to help anytime you need us.


  • 5

    Best garage I’ve dealt with in a while!

    By CRAIG E on 12 October 2018 | Verified purchase

    Dean was very welcoming and customer focused. The car was sold with a great package - fresh 12 month MOT, 12 month silver warranty, even a years free of AA cover. They paid and arranged for a guy to cut a spare key as it only came with 1 originally which was a nice touch. Only had the car a day but very happy with it so far!

    Reply from Walsall Motor Company on 27/10/18

    Hi Craig, Sorry for the late reply. Thanks for the great review, we will always do everything possible to ensure satisfaction. Very pleased you are happy with your car.


  • 5

    Brought a used car !

    By JULIE C on 02 October 2018 | Verified purchase

    Very pleasant, very helpful in every way. Would definately recommend.

    Reply from Walsall Motor Company on 03/10/18

    Thank you Julie, your comments are very much appreciated. We are here if you need us.


  • 5

    Purchased car an very happy with experience

    By Lester D on 17 September 2018 | Verified purchase

    Excellent service lovely people very helpful .highly recommended

    Reply from Walsall Motor Company on 17/09/18

    Hi Lester & Cordelia, Thank you both for the kind review, wishing you all the best. Don't forget we are here if you need us. Walsall Motor Company.


  • 5

    Brilliant Service

    By Bhupinder C on 12 September 2018 | Verified purchase

    Was a really nice experience, excellent service and customer service. Drove away with my new car within the hour. Had also promised to fix a small dent after the sale was made which they came true to, excellent!

    Reply from Walsall Motor Company on 17/09/18

    Hi Bhupinder, Thanks for taking your valuable time to give such great feedback, we know your events planning business is keeping you crazy busy, again thanks for sparing the time to write a review. We all wish you continued success.. Feel free to pop in when you are next down this way to visit your family.


  • 5

    professional stress free car sales

    By Jason H on 11 September 2018 | Verified purchase

    walsall motor company ten out of ten purchased a mini clubman from these guys a few weeks ago my wife and son went to view the car whilst i was at work she was met by dean a member of the sales team who showed her round the car she took it for a test drive and fell in love with it and bought it home with her the whole experience for her was stress free i spoke to dean on the phone while she was looking round the car who answered all my questions in a professional polite manner when i got home from work and test drove the car there was a problem with the clutch that my wife hadn't noticed on test i rang adam who assured me he would sort any issues out the next day i got a call the car was booked into bhp autos a company walsall use for any work that might be required we dropped the car at 9 left it with them went into birmingham to visit the bullring we got a call at 2pm car ready new clutch fitted collected the car drove home again great service thanks again to adams and bhp autos

    Reply from Walsall Motor Company on 08/11/18

    Hi Jason, Thanks for the fantastic feedback. Problems will pop up out of the blue now and again but it's our responsibility to deal with them as quickly as possible and with the least inconvenience as possible. Everyone says thank you for your kind words, it's nice to be appreciated. Pleased everything is running smoothly now and you are happy with your car and the service. Walsall Motor Company.


  • 5

    Very good service

    By Christel Q on 06 September 2018 | Verified purchase

    Dean was really helpful and knowledgeable. Cars are actually what they are advertised as. Definitely recommend

    Reply from Walsall Motor Company on 06/09/18

    Thank you for the review Christel, Pleased you are both happy with your car, our thoughts and wishes are with you for the near future home move, please feel free to call us if you need any help when you need your next service etc, we will try to get you the best prices (tell Melissa I said every penny counts), all cars need a little looking after now and then.


  • 5

    Great experience

    By Sabah A on 31 August 2018 | Verified purchase

    Great experience. Some lovely cars on site. Very freindly and understanding chap. Would definatly recomend and use again.


  • 5

    Dissapointing

    By THERESA H on 15 August 2018 | Verified purchase

    Disappointing service. I went elsewhere because of that

    Reply from Walsall Motor Company on 23/08/18

    Review left in error, customer thought she was leaving a review for a different company, customer has bought a car from us and was very pleased with the car and the service, we have since spoken to customer who was very apologetic for the error. Still trying to get this amended by Autotrader.


Walsall Motor Company

Telephone:
07583 447518 01922 212918

Opening times

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 18:00

Walsall Motor Company

Address:
Unit 2 NORTH STREET,
WALSALL,
STAFFORDSHIRE,
WS2 8AU