Customer reviews of Walsall Motor Company
At Walsall Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Walsall Motor Company
Based on 165 customer reviews
Brilliant car buying experience.
By Peter M on 03 July 2018 | Verified purchase
Very good customer service from both people I dealt with, there was a problem with the tyres being wrong on the car I was interested in which It was offered to replace straight away. On the day of collection one of the new tyres was flat (a mistake by the tyre company). The salesman came with me to the tyre company and made sure they replaced it there and then to my satisfaction. I'm delighted with the car so far and really pleased that I found it at Walsall Motor Company, would highly recommend.
Excellent provided services.
By Michaela K on 02 July 2018 | Verified purchase
Excellent cooperation with Walsall Motor company. I had a great experience with them. People were really polite and helpful, able to identify the current needs of the client, as that was my first car and provide efficient solutions. They are providing services for making the whole procedure easiest as delivering the car to your area etc. Also their cars are clean and maintain high standards of quality. Glad to choose Walsall Motor to purchase my car.
Absolutely recommend this Company.
By Gail H on 25 June 2018 | Verified purchase
From the start of actually finding the car I liked and making contact with the company, in out of office hours, I got email replies and text messages! Good start. The gentleman with whom I dealt with initially was very insistent that I check out their reviews so I could be as confident as possible when I began the purchase process. I put my deposit down on the car and communication thereafter was easy, with agreement that I would visit the dealership two weeks later. Their response rate to any of my communications was excellent. Their location is easy to find with satnav and I dealt with another gentleman on the day. He could not have been more helpful, not only making the purchase and then exchange of my former vehicle easy, but insisting on helping me sort out my new car tax. I would absolutely recommend this Company. The car I purchased was lovely, everything it was advertised as being, Im thrilled with it.
By Carl S on 24 June 2018 | Verified purchase
Excellent customer service. Salesman very helpful and polite, no hard sales chat. Left you a-loan to have good look around the vehicles. After sales follow up to - nice touch. Would recommend .
Great customer service
By Lisa L on 24 June 2018 | Verified purchase
I found this company to be the easiest and freindliest place i have purchased a car from. There was no hard selling and pressure, just relaxed veiwing with full details. I recieved no calls after to pressure me while i thought about my choice. The car i bought was immiculate. Will definetly go back again when i need another car.
By Ryan A on 24 June 2018 | Verified purchase
Wonderful staff, very helpful and allowed me to take an extended test drive on the motorway, much appreciated. Unable to consider my lower offer when paying cash however they did extend my warranty. Thrilled with the car.
By Hayley K on 14 June 2018 | Verified purchase
Quick and easy, great car, friendly service! Definitely would buy from you again! :)
Very happy with service and purchase.
By James B on 12 June 2018 | Verified purchase
Very happy with the purchase of a Honda CR-Z. Car was ready waiting on arrival. Plenty of time on the test drive and time allowed to look around the car alone. Excellent service, including a follow up call the next day.
Red bmw 320d
By DAN G on 06 June 2018 | Verified purchase
Baught a e92 bmw from this garage. A couple things wrong such as rear shock mount perished and squeeky breaks but this is just wear and tear items. But apart from that good service.
By Zach F on 03 June 2018 | Verified purchase
Good company to buy from. Very friendly and hassle free buying.
Walsall Motor Company
- 07583 447518 01922 212918
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Friday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||10:00 - 18:00|
***PLEASE ARRANGE AN APPOINTMENT TO VIEW CARS. TO AVOID DISAPPOINTMENT AS THEY MAY HAVE RECENTLY BEEN SOLD. ALSO SOME CARS ARE IN STORAGE OFF SITE IN A VEHICLE COMPOUND. PLEASE PHONE BEFORE MAKING A JOURNEY***