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Customer reviews of Walsall Motor Company

At Walsall Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Walsall Motor Company

Walsall Motor Company

Based on 172 customer reviews

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  • 5

    My excellent service

    By Wendy J on 19 April 2018 | Verified purchase

    Lovely service was picked up at the train station by the owner of this garage. He was very courteous put the fire on for us as it was freezing. Wonderful experience with getting my beautiful car, immaculate inside and out.

  • 5

    Amazing team and support

    By Jay C on 16 April 2018 | Verified purchase

    The team were fantastic right from the start, the vehicle I bought was the best price on auto trader, I never felt pressured, they addressed any concerns I had, gave me a follow up text checking everything was ok, offered aftersales support, and the warranty gives the additional reassurance. I would definitely use Walsall Motor Company again in the future as I felt like they valued me as a customer and not just a source of income. Thanks Jay

  • 5

    A bad situation managed well

    By Rup B on 13 April 2018 | Verified purchase

    Some feedback of my overall experience of dealing with the Owner of the company. Our overall engagement with the company has been very positive. We bought a car that ended up having numerous issues, some that managed to get through their inspection process and others that developed with a couple of days of driving the car. Throughout the process I was in contact with the Owner, providing information about the faults and issues and he remained supportive and willing to help resolve them. Unfortunately, the list of issues became too big, an issue with the cars Airbag and seat-belts system was the last straw and at that point I discussed returning the car as it was unacceptable. The Owner was happy to arrange this and made the process as painless as possible. His honesty and manner in which he dealt with the situation was much appreciated. I recommend dealing directly with the Owner, his associates perhaps lack the same level of customer care skills. Thank you.

    Reply from Walsall Motor Company on 11/05/18

    Thank you for your review. Much appreciated feedback.

  • 5

    Pleasant experience

    By John B on 12 April 2018 | Verified purchase

    Very helpful,friendly found staff and Adam to be pleasant and eager to please.

  • 5

    Satisfied customer

    By Angela R on 01 April 2018 | Verified purchase

    Very friendly and helpful staff gave me great price for my old car and I love my new car no problems so far, thank you

  • 5

    Good understanding and service

    By Jacob G on 30 March 2018 | Verified purchase

    Good experience buying from these guys, they stayed open late to accommodate me arriving from far away and at short notice, gave me everything I needed to know and left me very happy.

  • 5

    A 5 star dealership definitely recommend a visit

    By Nas A on 25 March 2018 | Verified purchase

    This is my third time buying a car from this dealership both previous cars were well worth the money, excellent customer service the staff are helpful and courteous.

  • 5

    Buyer experience

    By Sam E on 23 March 2018 | Verified purchase

    Very good service, vehicle as described and well presented, many thanks

  • 5

    Beyond my Expectation.

    By Paskowski R on 23 March 2018 | Verified purchase

    A friendly approach on arrival and everything related to the car matched up with the advertised description. The sales and after sales experience was beyond my expectation and I would recommend this Company.

  • 5

    Satisfied customer

    By KEITH P on 16 March 2018 | Verified purchase

    Staff were friendly & helpful, gave all information required made our sale as quick and easy as they could. Even worked past closing to meet our needs.

Walsall Motor Company

07583 447518 01922 212918

Opening times

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 18:00

Walsall Motor Company